

Sebastian Welsh ( Head of Security, Canva) We apologize for any inconvenience caused, and thank you for your continued support and cooperation. Users without valid email addresses will need to use the manual recovery procedure. Users with a valid recovery address will be able to recover passwords using the regular password reset procedure. Make sure you use a safe and secure password that has not been used on other sites or accounts before.Use a password manager to manage all your Internet passwords.


We are taking this precaution to protect your Canva account.įollow our password guidelines here. Please note that if your password has been reset, it does not mean that your account has been accessed by attackers. Affected users will be required to set a new password to continue using Canva.
